Privacy Policy

2. Information We Collect

2.1 Personal Information

When you visit our Websites or use our Services, we may collect the following types of personal information:

Website Visitor

When you visit our Websites, you can choose to interact in ways that require you to submit Personal Information (e.g., your name, email address, phone number, and company name) when contacting us or requesting a demo. We only collect the Personal Information that is reasonably necessary to fulfill your requests as a Visitor.

Customer of A-SpeechAI

• Personal Contact Information: such as your email and name.
• Billing Information: if you purchase any of our Services, you will be asked to provide payment details, such as your billing address and credit card information. However, we use Stripe to process payments directly. We do not receive or store your full credit card details.
• Account Information: such as your username, password, and other login credentials.

We may also use your Personal Information to send newsletters, marketing or promotional materials, and other information that might interest you. You can opt out of these communications by following the unsubscribe instructions in any email or by contacting us directly.

2.2 Data (Audio Files and Transcripts)

• You may upload, transmit, store, or share various types of data (“Data”) using our Services, including audio files (“Audio Files”) and their corresponding text transcriptions (“Transcripts”). By default, Audio Files are automatically deleted from our servers once successfully transcribed, unless you grant us permission to keep them for debugging, troubleshooting, or service-improvement purposes. Transcripts are typically stored on our servers until you choose to delete them.

2.3 Usage and Analytics Information

When using our Services or browsing our Websites, we collect information via:

• Cookies: Small files placed on your device that help us remember session details and preferences. You can configure your browser to refuse cookies, but some parts of our Service may not work properly if you do.
• Log Files: We automatically gather certain information (IP address, browser type, pages viewed, timestamps) to analyze trends and administer our systems.
• Web Beacons: Clear images (often in emails) that help us track actions like email opens and link clicks, enabling us to refine our Offerings and communications.

3. How We Use the Information

Personal Contact Information:

• To create, manage, and support your account.
• To deliver the Services you have requested.
• For identification, authentication, and security purposes.
• For limited marketing (e.g., sending you updates about new features or promotions), from which you can opt out at any time.

Billing Information:

• To process payments for the Services.
• To confirm financial qualifications for prospective customers.
• To handle related billing and invoicing activities.

Usage and Analytics Information:

• To analyze overall trends and improve our Services.
• To track aggregated user actions and site interactions.
• To help us troubleshoot and enhance performance.

Audio Files and Transcripts:

• To provide transcription and translation Services.
• To store Transcripts (unless you delete them).
• To debug, troubleshoot, or improve our Services when you explicitly allow us to retain such Audio Files.

4. Disclosure of Your Information

We do not sell your Personal Information to third parties. However, we may share information in the following scenarios:

• With Your Consent: We will share information with third parties if you explicitly consent to such disclosure.
• Service Providers: We employ third-party providers for certain functionalities. They have limited access to your Personal Information only to perform tasks on our behalf and must not disclose or use it otherwise.
• In particular, we currently use:
  • Brevo for email marketing and customer communications.
  • Ionos for hosting and domain services.
  • Stripe for payment processing.
• Legal Compliance and Safety: We may disclose information if we believe it is necessary to comply with any law, regulation, or legal request; to protect the rights, property, or safety of A-SpeechAI, our users, or the public; or to enforce agreements or policies.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will notify you of any such change in ownership or transfer of assets.

We take reasonable steps to ensure any personal data transfers are carried out securely and in accordance with this Privacy Policy.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Law enforcement when required by law
• Business partners with your consent

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at .